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#1409969 - 28/02/2017 13:30 NBN Woes, losses and wins
SBT Offline
Meteorological Motor Mouth

Registered: 07/02/2007
Posts: 14149
Loc: Townsville Dry Tropics
We joined the 21st century after a long and protracted process that started 4 years ago. NBN Co repeatedly denied I could get connected until I sent them photos of the cable layers putting fibre optic cable in and then 4 weeks ago said I couldn't be connected for at least another 18 months. Upshot was 2 weeks ago we got an email from Telstra to say we could but it was fibre to the node and not fibre to the premises. Meh what ever at least we are connected.

So last Tuesday we had the switch over from ADSL2+ to FTTN and had nothing but issues. seeds dropped from 24mbps to 230kps between 2.00pm to 1.00am every day. then the modem would randomly just drop the connection completely without warning and stay offline for 7 to 12 hours rejoining for 15 minutes and then dropping out again. So 2 hours of phone calls finally resulted in NBN Co sending out a tech this morning who found the following issues.
1) We had 2 phone extensions 1 in a bedroom and another in the office. These have to be physically removed as the incoming signal splits between the 3 connection even if only 1 has a modem connected.
2) Some fumble fingered fwit borked the jumpering at the node with some wiring being crossed and causing a loop back (which was why it was constantly dropping out) but that's now fixed and hopefully we don't have anymore issues.
So to say it was a painless process was an utter lie from Telstra.
The initial setup of the F@st 5355 modem via the included picture install guide was pretty straight forward but they don't include the modem password which I guessed was either password, nothing or admin. Admin (all lower case letters) was the right one. The wireless setup was easy and connecting our old but still functional wireless Telstra phone went without a hitch. Please be aware that Telstra do not supply a manual for the modem and they don't have one on line either. Which is a pain in the bum when you want to so things like enabling static IP's bridging etc.

So we signed up for the speed boost which is supposed to be 100mpbs download and 40mpbs upload. In reality they don't guaranty any speeds due to shonky back end equipment courtesy of various political parties mucking with the technology. Yes Labor and Lib/Nat's have fingers in the pie and delivered something but not what should have been. Supposedly this will improve in the next 12 to 18 months as better equipment is rolled out.

Pros and cons
Pros when its working is great for watching Netflix, gaming and of not too many people are using it at home at the same time we get a reasonable quality of service.

Cons
Biggest 1 is when you loose connectivity/power you lose you landline phone. (With the problems we had over the last 5 days we had 9 messages saying various doctors etc couldn't contact us but for some reason didn't bother ringing us on our mobile phones), all sorted now.


Telstra Speed Test

So line testing gives me a reading of 24.2mpbs download and 4.7mpbs upload with less than 1% packet loss and 26ms latency which is fine for most online gaming. Am I happy with what I ended up with? Too early to tell as I haven't had a decent amount of time to reach a proper conclusion but with these miniscule speeds it will impact on watching say 4000k TV (we don't have one . . . yet) but for normal surfing, watching YouTube and a bit of gaming its fine so far.
Stay tuned for more developments.
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#1409971 - 28/02/2017 13:41 Re: NBN Woes, losses and wins [Re: SBT]
Wave Rider Online   content
Meteorological Motor Mouth

Registered: 27/01/2014
Posts: 5805
Loc: Wollongong NSW
The NBN has been pretty good for my area which, despite being urban, used to have terrible internet.

Dapto and surrounds was one of the first places in Australia to get NBN so I think it has been around for about 2 maybe even 3 years now, but my household only just got it fairly recently. It is about 65mbps download according my mobile phone which is very nice and we can easily watch youtube at 1080p without an issue and do online gaming as well. But we have had a few problems lately with a faulty router (that's not the NBN's fault) and also random network outages. Old ADSL internet ran at about 11mbps. The optus wireless broadband dial up used to be about 1mbps very early in the morning (2 or 3am) but usually it was between 250 and 500kbps which was a nightmare.
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#1409976 - 28/02/2017 14:21 Re: NBN Woes, losses and wins [Re: SBT]
Raindammit Offline
Weatherzone Moderator

Registered: 14/02/2002
Posts: 12542
Loc: Townsville & Bilyana NQ
I'm on FTTP (Fibre to the Premises) in Townsville and constantly get speeds close to the 100/40 I'm paying Telstra for.

SBT, if you're only getting 25/5 and paying for 100/40, I'd ask Telstra to remove the speed boost and just pay for 25/5.
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#1409989 - 28/02/2017 16:23 Re: NBN Woes, losses and wins [Re: SBT]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
To me it looks like the plan is 25 down 5 up because of the latency. If you were on the 100 down 40 up and getting those speeds you would have a lot higher latency.

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#1410025 - 28/02/2017 18:53 Re: NBN Woes, losses and wins [Re: SBT]
Raindammit Offline
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Registered: 14/02/2002
Posts: 12542
Loc: Townsville & Bilyana NQ
I am getting 18-19ms latency on my 100/40 connection, I live in the same city that SBT does using the same provider.
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#1410027 - 28/02/2017 19:01 Re: NBN Woes, losses and wins [Re: Raindammit]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
Originally Posted By: Raindammit
I am getting 18-19ms latency on my 100/40 connection, I live in the same city that SBT does using the same provider.

I get 19ms from Telstra FTTP in Cranbrook, FTTN still uses copper from the node to the premises terminating at a VDSL modem. FTTN will get a bit higher latency than FTTP because of the copper and my old ADSL latency used to be over 60ms as far as I can remember from the same premises.


Edited by Red Watch (28/02/2017 19:06)

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#1410066 - 28/02/2017 21:00 Re: NBN Woes, losses and wins [Re: SBT]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
As far as I can find out the difference in ping between FTTN and FTTP is about 5ms but it is also dependent how far from the node you are and how good the copper connection is. The ping is also worse the further you are from your ISP server, some people in capital cities can get 1ms ping from FTTP.

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#1410205 - 01/03/2017 17:26 Re: NBN Woes, losses and wins [Re: SBT]
J Pabo Offline
Weather Freak

Registered: 12/10/2012
Posts: 284
I loved it (only joking) that we got a letter saying we can connect to the NBN.

WTF? Telstra couldn't maintain a simple landline when we had it connected when we had a phone at the house, let alone having dial up speeds for internet and constantly dropping out.

Anyways, looking at what they were saying we can get connected to, was a "fixed wireless" connection. Knowing where that particular tower is to me is a very good direct line of sight, but the price? Nothing under $60 per month.

For the amount of internet I use, it is not worth the bother, as I get 1GB with my mobile, also a 2nd pre-paid sim card primarily just for data when in very remote locations, and have just a prepaid mobile wireless device at home which and I can take the device wherever I want. I don't need downloads to watch movies or anything else. Just for the occasional web browsing, and if I need to download stuff, work is a good place to do it - costs nothing!!

Being connected to the internet is not death or life to me, as I have plenty to do in life let alone doing nothing.

But I have a friend who does work with the NBNCo, and he says we are not going to experience any good speeds Australia wide until all the old existing exchanges have been unplugged. Otherwise, the network will get bottled necked and eventually crash it if they ramped it up to full speed, and at the moment, most places are only running at 25% speed capacity until the old systems have been disconnected. After that, we should then see a marked improvement on connection speeds throughout the country.

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#1410218 - 01/03/2017 18:44 Re: NBN Woes, losses and wins [Re: J Pabo]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
Yea from what I have read some people on fixed wireless which is capable of 25/5Mbps are getting worse performance than their ADSL they had before it. Even FTTN is a better choice because what people don't realize is wireless is affected by bandwidth overload, electrical interference and distance from the tower. But if that is all you are offered you might be better of staying with your mobile broadband.


Edited by Red Watch (01/03/2017 18:47)

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#1410220 - 01/03/2017 18:52 Re: NBN Woes, losses and wins [Re: SBT]
ColdFront Offline
Meteorological Motor Mouth

Registered: 29/06/2008
Posts: 17293
Loc: Wide Bay..Near the beach
FTTN was outdated even before the Murdoch goverment announced it. I'll be keeping my adsl 2.
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#1410223 - 01/03/2017 19:01 Re: NBN Woes, losses and wins [Re: ColdFront]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
Originally Posted By: ColdFront
FTTN was outdated even before the Murdoch goverment announced it. I'll be keeping my adsl 2.

Yea I was lucky enough to get FTTP in Cranbrook and when NBN offer 1Gbps speeds at least I will have the choice to have it or not. But if you have a choice between FTTN and wireless the FTTN would be better as long as your copper connection was good. Don't forget ADSL will be turned off in areas that are NBN ready, I think the time frame is 18 months.


Edited by Red Watch (01/03/2017 19:05)

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#1410224 - 01/03/2017 19:18 Re: NBN Woes, losses and wins [Re: SBT]
EddyG Offline
Weatherzone Addict

Registered: 19/12/2008
Posts: 4048
Loc: NSW Port Stephens
I just got my internet reconnected today after moving house nearly two weeks ago and I have just done that speed test that SBT put up. Knowing that I have slow internet generally, but how do these figures stack up.
Download speed 0.65 Mbps
Upload speed 0.05 Mbps
Latency 287 ms
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#1410227 - 01/03/2017 19:41 Re: NBN Woes, losses and wins [Re: Red Watch]
ColdFront Offline
Meteorological Motor Mouth

Registered: 29/06/2008
Posts: 17293
Loc: Wide Bay..Near the beach
Originally Posted By: Red Watch
Originally Posted By: ColdFront
FTTN was outdated even before the Murdoch goverment announced it. I'll be keeping my adsl 2.

Yea I was lucky enough to get FTTP in Cranbrook and when NBN offer 1Gbps speeds at least I will have the choice to have it or not. But if you have a choice between FTTN and wireless the FTTN would be better as long as your copper connection was good. Don't forget ADSL will be turned off in areas that are NBN ready, I think the time frame is 18 months.


The problem is that much of the copper is in poor condition. Something telstra themselves made a lot of noise about until the fttp was scrapped. Suddenly it was in perfect condition and worth $11 Billion.
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#1410236 - 01/03/2017 20:11 Re: NBN Woes, losses and wins [Re: SBT]
Ruckle Offline
Meteorological Motor Mouth

Registered: 03/08/2005
Posts: 6079
Loc: Woodend VIC 579m ASL - where w...
Yep,no one is keeping ADSL (eventually). We have adjusted to ADSL after moving from the city and cable broadband. It took two months to get it to stop dropping out constantly. Pretty stable now. No faith in NBN changeover not being a huge drama but told we have no choice to stay with ADSL. Just used the link SBT supplied and got 5.66 down and 0.85 upload.

I just need radar and satellite loops to load, that's all. smile
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#1410283 - 02/03/2017 08:45 Re: NBN Woes, losses and wins [Re: SBT]
J Pabo Offline
Weather Freak

Registered: 12/10/2012
Posts: 284
I usually keep on our internet connection we have at work from time to time, mainly because we have external offices that connect to our server where we are, also we have IP phones as well.

We have a 10/10Mbps configuration with 4 x ADSL2 lines to our office. Generally it is not too bad, but we have to sacrifice our download speed to have a high steady upload speed.

I have just checked with my phone on both sim cards and have the following results

TPG (100% Reception)- 3.45/4.07 Mbps
Telstra (40% Reception)- 12.05/12.20 Mbps (even though at the very end it resulted in 24.04Mbps - but I just look at the average)

As you can see, the air is just as good if not better then 4 copper lines.

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#1410342 - 02/03/2017 14:56 Re: NBN Woes, losses and wins [Re: EddyG]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
Originally Posted By: EddyG
I just got my internet reconnected today after moving house nearly two weeks ago and I have just done that speed test that SBT put up. Knowing that I have slow internet generally, but how do these figures stack up.
Download speed 0.65 Mbps
Upload speed 0.05 Mbps
Latency 287 ms

Is that ADSL because that is about 5 times faster than dial up.

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#1410348 - 02/03/2017 15:18 Re: NBN Woes, losses and wins [Re: Red Watch]
EddyG Offline
Weatherzone Addict

Registered: 19/12/2008
Posts: 4048
Loc: NSW Port Stephens
Originally Posted By: Red Watch
Originally Posted By: EddyG
I just got my internet reconnected today after moving house nearly two weeks ago and I have just done that speed test that SBT put up. Knowing that I have slow internet generally, but how do these figures stack up.
Download speed 0.65 Mbps
Upload speed 0.05 Mbps
Latency 287 ms

Is that ADSL because that is about 5 times faster than dial up.


Yes.

Forgot to mention that at the first attempt at the speed test it timed out on me!!! eek
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#1410361 - 02/03/2017 16:41 Re: NBN Woes, losses and wins [Re: EddyG]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
Make sure you have a splitter on the phone line where the phone and ADSL are connected and ring your ISP and they should do a line test to check for a bad connection.
https://www.tpg.com.au/support/filter_guide.php


Edited by Red Watch (02/03/2017 16:46)

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#1410378 - 02/03/2017 17:34 Re: NBN Woes, losses and wins [Re: SBT]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
I have a 25/5 Mbps connection through FTTP and my last test was

Download speed 23.59 Mbps
Upload speed 4.86 Mbps
Latency 17 ms

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#1410384 - 02/03/2017 18:01 Re: NBN Woes, losses and wins [Re: SBT]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
SBT I read a report from 2014 users of the FTTN network will not receive speed guarantees beyond 25 Mbps down and 1 Mbps up - similar to the maximum performance under ideal line conditions of today's ADSL2+ service.
https://www.itnews.com.au/news/nbn-co-drops-speed-guarantees-for-fttn-service-382817


Edited by Red Watch (02/03/2017 18:02)

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#1410660 - 04/03/2017 06:56 Re: NBN Woes, losses and wins [Re: SBT]
Weary Offline
Weather Freak

Registered: 07/03/2014
Posts: 889
Loc: Edge Hill, Cairns
I have FTTP and when I first got it it was brilliant (95 Mbps down load and 35 up) then came months of crap and fights with Westnet/iiNet with speeds of ..05 Mbps at peak times due to congestion. Back to great speeds now. The problem is that the the nbn is not national. The isps still have to get the signal to a POI ( point of intersection) before the signal is actually on the nbn and that relies on the same old infrastructure. The politicians had a hand in this as well originally there were going to be about 50 pois but it was cheaper to put in about 200 and make the isps get the signal to them.
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#1410670 - 04/03/2017 09:29 Re: NBN Woes, losses and wins [Re: SBT]
Ronfishes Offline
Weatherzone Addict

Registered: 25/02/2013
Posts: 3202
Loc: Gordonvale
My test on ADSL cam up with 8.98 down, 0.61 up, 39ms latency. My problem is the home phone has been blinking 'in use' since December. Told telstra in Dec and still haven't had a reply. Which reminds me, off to notify ombudsman. Again.
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#1410678 - 04/03/2017 09:58 Re: NBN Woes, losses and wins [Re: SBT]
ozone doug Offline
Weatherzone Addict

Registered: 06/11/2006
Posts: 1580
Loc: Roma SW QLD Eye to the West...
Something i noticed out here we would get noise on the phone line ,copper then later the internet would go maybe a month later .So now if we get noise on the line we call them and say its bad can not hear anyone [lie] lol ,Then they come and fix line before it does quit . Interesting to see the scope they use you can see the noise of other connections and he said the fault noise was 250 mts away went up the street came back 10 mins later all fixed .


Edited by ozone doug (04/03/2017 10:03)
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#1410932 - 05/03/2017 14:50 Re: NBN Woes, losses and wins [Re: SBT]
ozthunder Offline
Weatherzone Addict

Registered: 23/09/2001
Posts: 2943
Loc: Mt Warrigal, NSW, Australia
I was connected FTTN last November. With Telescum and paying for a boost to 50mbps, get 49 if I test a 2am on a Monday night. Actually 80% of the time its good. When its poor it is back to slower than ADSL2.
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#1411016 - 05/03/2017 21:07 Re: NBN Woes, losses and wins [Re: ozthunder]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
Originally Posted By: ozthunder
I was connected FTTN last November. With Telescum and paying for a boost to 50mbps, get 49 if I test a 2am on a Monday night. Actually 80% of the time its good. When its poor it is back to slower than ADSL2.

http://www.telescum.co.nz/

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#1411660 - 10/03/2017 22:39 Re: NBN Woes, losses and wins [Re: bundybear]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
I have a 3g/4g Multi Wan Router which you plug in a usb adapter for it to work, the trick is to use a usb extension lead with the adapter on the end near the window to get a better signal. It is my backup in case of NBN going down and has been used once already when they shut down my service for 2 weeks to move the phone from VOIP to the NBN dedicated phone socket which Telstra let you use but not Optus, they still have to use VOIP if they want a land line. By the way I have fiber to the premises with 25/5 speed.


Edited by Red Watch (10/03/2017 22:46)

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#1413324 - 19/03/2017 09:51 Re: NBN Woes, losses and wins [Re: SBT]
ozthunder Offline
Weatherzone Addict

Registered: 23/09/2001
Posts: 2943
Loc: Mt Warrigal, NSW, Australia
First major FTTN NBN test over last week as we have had a deluge of rain. Verdict - fail. Speeds at times back to slow ADSL. On Friday night was constantly buffering a 0.7GB Poxtel stream.

Outside peak and in ideal weather it works well, but this area is prone to the occasional flash flood.
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#1419266 - 30/03/2017 01:33 Re: NBN Woes, losses and wins [Re: SBT]
Markus Offline
Weatherzone Moderator

Registered: 02/12/2010
Posts: 2071
Loc: Clare, SA
Interesting development where I live.

NBN recently became available to my area. Before this I could get download speeds on ADSL2 of up to 1.7mb/s, which was easily enough to stream full HD. It NEVER cut out and was highly reliable, no issues at all.

Now since the NBN became available this same adsl2 service has become in all honesty completely useless. I've had better service in remote areas of third world countries and it was free.

I reckon the internet cuts out over 20 times a day now, this isn't even an exaggeration. It has gotten to the point where it cuts in and out every 10-30 minutes it seems. During the time it does work I can't even stream 480p anymore. Sometimes it is slower than dialup I reckon, not even kidding. Maybe 5-10% out of a day can I stream HD anymore. We've already had one router crap itself, I'd hedge my bets as a direct result.

I thought maybe it was just us, a dodgy connection somewhere...nope I know of 5 other people already just asking a few people who have the exact same issues.

Why are they even bothering to allow ADSL2 to continue for 18 months or whetever it is (can someone correct me here if necessary), I'm wondering whether they're just trying to force people to switch. We will obviously eventually switch, but FFS I'm not hearing many positives about the NBN in this area either which is hardly encouraging. It's all one big joke.

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#1420214 - 31/03/2017 17:02 Re: NBN Woes, losses and wins [Re: SBT]
ColdFront Offline
Meteorological Motor Mouth

Registered: 29/06/2008
Posts: 17293
Loc: Wide Bay..Near the beach
Yes I think they may be trying to force people to switch. My adsl has been up and down for a few weeks now also.They tried to blame my line filter first.
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#1420226 - 31/03/2017 17:44 Re: NBN Woes, losses and wins [Re: ColdFront]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
Originally Posted By: ColdFront
Yes I think they may be trying to force people to switch. My adsl has been up and down for a few weeks now also.They tried to blame my line filter first.


Which has been working efficiently for some years I'm guessing CF, while NBN is "supposed" to be available here we are not going there, rather slow ADSL than all the NBN problems one reads of.

Maybe in a couple of years.
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Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1420244 - 31/03/2017 20:17 Re: NBN Woes, losses and wins [Re: samboz]
ColdFront Offline
Meteorological Motor Mouth

Registered: 29/06/2008
Posts: 17293
Loc: Wide Bay..Near the beach
Originally Posted By: samboz

Which has been working efficiently for some years I'm guessing CF


Yeah it was.I put a new one in just in case and it fixed nothing. Plenty of people locally are slamming telstra at the moment for slow adsl 2.
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#1420246 - 31/03/2017 20:23 Re: NBN Woes, losses and wins [Re: SBT]
Nerd65 Offline
Weather Freak

Registered: 30/01/2011
Posts: 397
Loc: Cranbrook, Townsville
We have had NBN FTTP with Internode since January 2015. To date it has worked faultlessly. We are on the 25/5 plan with typical speeds of 22-24Mbit down and 4.5-4.7Mbit up. This is very consistent even in peak periods. This is ample speed for our needs. My wife can be watching Netflix, our son playing online games and me browsing the web simultaneously with no perceptible degradation.

Prior to the NBN we had ADSL2 also with Internode. We had our share of line faults causing dropouts and speed reductions but overall we were getting 4-5Mbits down 99.9% of the time. Ironically a few weeks prior to the NBN we had a line fault which turned out to be corroded connections in the pit on our footpath. After this was fixed we had the fastest ADSL speed we had ever had, 6Mbits.
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#1420317 - 01/04/2017 10:24 Re: NBN Woes, losses and wins [Re: SBT]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
OOKLA speed test just now, ADSL Telstra landline -

Download 0.94 Mbps, Upload 0.31 Mbps.

Been 1/3rd that speed over the years, but at least it works
most of the time.
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1420366 - 01/04/2017 17:18 Re: NBN Woes, losses and wins [Re: SBT]
Markus Offline
Weatherzone Moderator

Registered: 02/12/2010
Posts: 2071
Loc: Clare, SA
Did that speed test as finally we have gone about 12 hours back to 'normal' download speeds without dropouts.

15ms ping
12.12Mbps download
0.85Mbps upload

Telstra ADSL2

Can't find an explantion as to why it was so dodgy the last few weeks, hopefully stabilises now.
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#1421954 - 22/04/2017 09:25 Re: NBN Woes, losses and wins [Re: SBT]
Ruckle Offline
Meteorological Motor Mouth

Registered: 03/08/2005
Posts: 6079
Loc: Woodend VIC 579m ASL - where w...
Our ADSL has crashed in the last 4 days. Just run the test, 1.89 down 0.07 up and latency 291. When I last posted in early March it was comfortably over 5 and recently observed a 6 download speed but for 4 days just [censored]. Coincidentally we are getting bombarded with NBN ads in the mailbox.
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#1421971 - 22/04/2017 14:55 Re: NBN Woes, losses and wins [Re: Ruckle]
ColdFront Offline
Meteorological Motor Mouth

Registered: 29/06/2008
Posts: 17293
Loc: Wide Bay..Near the beach
Originally Posted By: Ruckle
Our ADSL has crashed in the last 4 days. Just run the test, 1.89 down 0.07 up and latency 291. When I last posted in early March it was comfortably over 5 and recently observed a 6 download speed but for 4 days just [censored]. Coincidentally we are getting bombarded with NBN ads in the mailbox.


Same thing happened in Bundaberg before the roll out. Funny that.
_________________________
"I donít play golf, but I donít mean to denigrate those who do. And for the people who play golf , denigrate means *put down*."

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#1421975 - 22/04/2017 17:10 Re: NBN Woes, losses and wins [Re: SBT]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
We dream of 1.89 D/L........ grin
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1422792 - 05/05/2017 07:33 Re: NBN Woes, losses and wins [Re: SBT]
Locke Offline
Weatherzone Addict

Registered: 27/12/2007
Posts: 4272
Loc: Brisbane
I'll just wait until Spacex has its satellite constellation up and the NBN is rendered obsolete.

https://www.rt.com/viral/387159-spacex-satellite-constellation-launch/

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#1422823 - 05/05/2017 21:43 Re: NBN Woes, losses and wins [Re: SBT]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
Not sure what ADSL speeds have to do with this thread as it will be all replaced by the NBN. The only issue I have with the NBN is FTTN at it is still using copper.

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#1422832 - 06/05/2017 10:05 Re: NBN Woes, losses and wins [Re: Locke]
scott12 Offline
Weather Freak

Registered: 10/11/2015
Posts: 700
Loc: maadi Tully area
Originally Posted By: Locke
I'll just wait until Spacex has its satellite constellation up and the NBN is rendered obsolete.

https://www.rt.com/viral/387159-spacex-satellite-constellation-launch/


Satellite is not the answer...talk to anyone on Skymuster already..I have Foxtel and Vast for free to air TV...absolute rubbish during the wet season up here...I can tell when a heavy shower is going to hit well before I hear it..

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#1424483 - 28/05/2017 12:08 Re: NBN Woes, losses and wins [Re: SBT]
Ronfishes Offline
Weatherzone Addict

Registered: 25/02/2013
Posts: 3202
Loc: Gordonvale
_________________________
MTD: 31.4mm
2016-2017 wet season: 1317.8mm
YTD: 1304.4mm

Opinion is not fact.

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#1424503 - 28/05/2017 17:34 Re: NBN Woes, losses and wins [Re: Ronfishes]
ozthunder Offline
Weatherzone Addict

Registered: 23/09/2001
Posts: 2943
Loc: Mt Warrigal, NSW, Australia


One sure sign that the FTTN part of NBN is crap?

Answer:
NBN Co is spending millions in advertising promoting it. TV, Newspapers, Internet.

As with much of politics today it is about getting the gullible sections of the public to change their "perception". It is not the product that is the problem, it is the perception.

These days it is all about perception with the politicians, corporation and government agency CEO's. Beware of words like "solution", "world leading", global","caring","personal"
_________________________
Michael Thompson
http://ozthunder.com

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#1425964 - 14/06/2017 15:13 Re: NBN Woes, losses and wins [Re: SBT]
Mega Offline
Meteorological Motor Mouth

Registered: 03/02/2003
Posts: 6275
Loc: Maryborough, Wide Bay, QLD
So apparently the part of our street which is still on ADSL 2 will be without a working landline and internet for up to 3 months. It goes like this:

- December 2016 - Had the street ripped up by a mob called Civil Engineering to renew water pipes. Landline & internet stopped working. Called ISP, Telstra tech came to fix, but experienced frequent droppouts since

March 2017 - Internet and landline suddenly stopped working altogether. Suspected it was related to the above. Telstra tech came out and fixed it again

Today - No landline or internet since Monday. Telstra tech came out, however this guy was more helpful than the others. He confessed the old copper line running through this part of the street is old and corroded and there's no spares left. Apparently can take up to 3 months for Telstra to get off their useless asses and replace it. While the incident started after Civil Engineering rolled through the street, from the sounds of it, this was going to happen sooner rather than later anyway given the degradation of the infrastructure.

And you wonder why we wanted to get off the old copper network.

So angry right now, to the people who still endorse this failed NBN.co project to the idiots in government who set out to destroy the old fibre implementation of the NBN. Thanks a lot for ruining it for everyone else.

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#1426000 - 14/06/2017 19:58 Re: NBN Woes, losses and wins [Re: SBT]
ColdFront Offline
Meteorological Motor Mouth

Registered: 29/06/2008
Posts: 17293
Loc: Wide Bay..Near the beach
My daughter has just moved into a new place and has discovered she has no internet. That may be acceptable in Antarctica but surely not in SYDNEY !!!!

Yep Mega, it is a sick joke and these morons had the nerve to attack Labor over it.
_________________________
"I donít play golf, but I donít mean to denigrate those who do. And for the people who play golf , denigrate means *put down*."

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#1426069 - 15/06/2017 16:31 Re: NBN Woes, losses and wins [Re: Mega]
ozthunder Offline
Weatherzone Addict

Registered: 23/09/2001
Posts: 2943
Loc: Mt Warrigal, NSW, Australia
Originally Posted By: Mega
confessed the old copper line running through this part of the street is old and corroded and there's no spares left


Wrong, the coalition thinks that copper was worth $11 billion of tax payers money.

There never make a mistake.
_________________________
Michael Thompson
http://ozthunder.com

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#1426071 - 15/06/2017 17:32 Re: NBN Woes, losses and wins [Re: ozthunder]
Mega Offline
Meteorological Motor Mouth

Registered: 03/02/2003
Posts: 6275
Loc: Maryborough, Wide Bay, QLD
Originally Posted By: ozthunder
Originally Posted By: Mega
confessed the old copper line running through this part of the street is old and corroded and there's no spares left


Wrong, the coalition thinks that copper was worth $11 billion of tax payers money.

There never make a mistake.


Tell me about it. Seeing stuff like this makes me sick: https://delimiter.com.au/2012/05/01/worst-of-the-worst-photos-of-australias-copper-network/

It's disgusting and unforgivable. But for some reason the government doesn't cop anywhere near as much flak as it should for such an atrocity.

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#1426139 - 16/06/2017 18:22 Re: NBN Woes, losses and wins [Re: SBT]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
I wonder what will happen when 1 Gigabit speed become commonplace and FTTN customers will be left in the cyber dust.
https://www.cio.com.au/article/620031/launceston-nbn-10-times-faster-than-everyone-else/

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#1426140 - 16/06/2017 18:54 Re: NBN Woes, losses and wins [Re: SBT]
bundybear Online   sleepy
Weatherzone Addict

Registered: 28/12/2010
Posts: 2030
Loc: Between Bundy and Gladstone
I am still doing so well on download speed. 0.98 mbps tonight.

But when in Brisvegas using my mobile phone as a modem I got 49.52 mbps.

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#1426142 - 16/06/2017 19:15 Re: NBN Woes, losses and wins [Re: bundybear]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
Originally Posted By: bundybear
I am still doing so well on download speed. 0.98 mbps tonight.

But when in Brisvegas using my mobile phone as a modem I got 49.52 mbps.


Sorry BB, to convince readers of your utilisation of "49.52mbps" pls prove the nimbleness of mind to work at that Olympic pace....... grin

Our good days are like yrs, 0.98 if yr lucky, I'm flat out finding keys at that speed...lol
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1426143 - 16/06/2017 19:16 Re: NBN Woes, losses and wins [Re: SBT]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
Bldy service dropped out for 10 minutes trying to get the above posted, been bad lately !!!

Restarted it once also in the last 1/2 hr.... mad
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1426144 - 16/06/2017 19:23 Re: NBN Woes, losses and wins [Re: samboz]
bundybear Online   sleepy
Weatherzone Addict

Registered: 28/12/2010
Posts: 2030
Loc: Between Bundy and Gladstone
Originally Posted By: samboz
Originally Posted By: bundybear
I am still doing so well on download speed. 0.98 mbps tonight.

But when in Brisvegas using my mobile phone as a modem I got 49.52 mbps.


Sorry BB, to convince readers of your utilisation of "49.52mbps" pls prove the nimbleness of mind to work at that Olympic pace....... grin

Our good days are like yrs, 0.98 if yr lucky, I'm flat out finding keys at that speed...lol


I couldn't believe my eyes. I would click a page and it opened before I had time to make a cup of coffee. I am use to having at least half an hour reading the news headlines a morning. It only took me a matter of minutes. I am sure I could adjust to fast internet. grin

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#1426145 - 16/06/2017 19:26 Re: NBN Woes, losses and wins [Re: samboz]
bundybear Online   sleepy
Weatherzone Addict

Registered: 28/12/2010
Posts: 2030
Loc: Between Bundy and Gladstone
Originally Posted By: samboz
Bldy service dropped out for 10 minutes trying to get the above posted, been bad lately !!!

Restarted it once also in the last 1/2 hr.... mad

Are you living down the road from me? For the last week mine just disappears then reappears. I wonder what they do with it?

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#1426146 - 16/06/2017 19:36 Re: NBN Woes, losses and wins [Re: SBT]
bundybear Online   sleepy
Weatherzone Addict

Registered: 28/12/2010
Posts: 2030
Loc: Between Bundy and Gladstone
Here is my speed tests. Those that are sitting on "Are you kidding me" are pretty common.


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#1426162 - 17/06/2017 08:45 Re: NBN Woes, losses and wins [Re: bundybear]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
Proceed with caution BB, the sheer speed of events could be mind boggling, if it was to happen here the rush into the 21st century could take us years to recover. grin


Edited by samboz (17/06/2017 08:47)
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1426166 - 17/06/2017 09:21 Re: NBN Woes, losses and wins [Re: SBT]
ozone doug Offline
Weatherzone Addict

Registered: 06/11/2006
Posts: 1580
Loc: Roma SW QLD Eye to the West...
Lol, Good one Samboz.
_________________________
Cheers Doug. 491 Doug/ uhf ch50 and ch40 When severe weather
BOM Stormspotter G0388 Roma S W Queensland Formerly Redcliffe.
https://www.wunderground.com/personal-weather-station/dashboard?ID=IQUEENSL852

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#1426219 - 18/06/2017 05:37 Re: NBN Woes, losses and wins [Re: SBT]
Mega Offline
Meteorological Motor Mouth

Registered: 03/02/2003
Posts: 6275
Loc: Maryborough, Wide Bay, QLD
Just an update...driving home saw a Telstra van parked up the road, one Telstra guy located at one pit and another guy at another. According to them, our problem should be fixed within the week but we'll see. They have to dig up part of the street and replace the copper cable which is corroded. He laughed when we told him the Telstra contractor that came out a few days ago said it'd be 3 months, but we'll see.

btw - http://www.aph.gov.au/Parliamentary_Busi..._List?id=EN0246 - spread it around.

yeah it's too late I know but it's better than doing nothing i suppose.

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#1426228 - 18/06/2017 14:53 Re: NBN Woes, losses and wins [Re: SBT]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
I am on Telstra FTTP 25 down, 5 up in Townsville and consistently get around.....

PING
17 ms
DOWNLOAD
23.89 Mbps
UPLOAD
4.81 Mbps

And also these results are taken while three other adults in my house are using the internet, and it looks like I will be part of the 22% of Australians who will be fortunate enough to have FTTP. Something needs to be done to ensure the other 78% of Australians have similar results.

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#1426232 - 18/06/2017 15:49 Re: NBN Woes, losses and wins [Re: Red Watch]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
Originally Posted By: Red Watch
I am on Telstra FTTP 25 down, 5 up in Townsville and consistently get around.....

PING
17 ms
DOWNLOAD
23.89 Mbps
UPLOAD
4.81 Mbps

And also these results are taken while three other adults in my house are using the internet, and it looks like I will be part of the 22% of Australians who will be fortunate enough to have FTTP. Something needs to be done to ensure the other 78% of Australians have similar results.


Nah, Nah, Nah - CF said...................................................................!
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1426572 - 23/06/2017 17:47 Re: NBN Woes, losses and wins [Re: SBT]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
New Zealand will have 80% FTTP compared to our 20% coverage and this is from one of their broadband retailers called Stuff Fibre........what a joke Australia's broadband is.


$89.50
per month
Unlimited data, 100 Mbps speeds
No set up costs, just plug in and play
Gigabit router, no additional cost
No fixed contracts, best price always
Local support, ready to help
30 day money back guarantee

$114.50
per month
Unlimited data, up to 950Mbps+
No set up costs, just plug in and play
Gigabit router, no additional cost
No fixed contracts, best price always
Local support, ready to help
30 day money back guarantee

https://www.stuff-fibre.co.nz/


Edited by Red Watch (23/06/2017 17:48)

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#1426575 - 23/06/2017 18:38 Re: NBN Woes, losses and wins [Re: samboz]
ColdFront Offline
Meteorological Motor Mouth

Registered: 29/06/2008
Posts: 17293
Loc: Wide Bay..Near the beach
Originally Posted By: samboz
Originally Posted By: Red Watch
I am on Telstra FTTP 25 down, 5 up in Townsville and consistently get around.....

PING
17 ms
DOWNLOAD
23.89 Mbps
UPLOAD
4.81 Mbps


And also these results are taken while three other adults in my house are using the internet, and it looks like I will be part of the 22% of Australians who will be fortunate enough to have FTTP. Something needs to be done to ensure the other 78% of Australians have similar results.


Nah, Nah, Nah - CF said...................................................................!


The daily criticism of this joke of a broadband network speaks for itself. Clearly you didn't read the post Redwatch made correctly Samboz. He said fttp. That was signed off under Labor wink

It is this government's fttn that is causing all the issues. Hence why there are calls for a national enquiry. The Coalition government you love so dearly has sold this country down the toilet to look after party donators.
_________________________
"I donít play golf, but I donít mean to denigrate those who do. And for the people who play golf , denigrate means *put down*."

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#1426581 - 23/06/2017 19:50 Re: NBN Woes, losses and wins [Re: SBT]
Wild Wassa Offline
Weather Freak

Registered: 17/03/2012
Posts: 369
Loc: NW ACT
Lucky New Zild with their high speed broadband.

Our Prime Minister Lord Wentworth, prefers Australians to suffer with last century's technology. All while he heavily invested in fttp in Europe with France's Telecom and Spain's Telefonica.

Lord Wentworth is a hypocritical Fascist, in a class of his own ... and he has the dumb bunnies who vote conservative wrapped around his adoring little finger.

This country has gone to the dogs ... understandably, when led by a dog.

Warren.

PS, the banks are squealing pigs with their fraction of a cent increase in tax ... the poor little squealing piggies. They really are disgusting.


Edited by Wild Wassa (23/06/2017 19:59)
_________________________
No one's a bushman in a fog.

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#1426656 - 25/06/2017 20:04 Re: NBN Woes, losses and wins [Re: SBT]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
Been offline for a week and the place goes crazy, Ww you don't know how well off you are compared to the citizenry of most of the world.

"Fascist" - LOL, & in a cell if it that were the case grin

Line fault for the last week, zilch ADSL & land line.

Happy to be back on line, even at 0.84 Mbps tonight.
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1426671 - 26/06/2017 08:25 Re: NBN Woes, losses and wins [Re: SBT]
ColdFront Offline
Meteorological Motor Mouth

Registered: 29/06/2008
Posts: 17293
Loc: Wide Bay..Near the beach
Zilch ADSL? That's probably NBN Co grooming you to switch to their mess 😉
_________________________
"I donít play golf, but I donít mean to denigrate those who do. And for the people who play golf , denigrate means *put down*."

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#1426715 - 26/06/2017 21:52 Re: NBN Woes, losses and wins [Re: SBT]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
Locals to scared to change to NBN, most hanging in with ADSL even at slow speeds.

Must say that "grooming" has crossed the mind on occasion CF grin
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1426737 - 27/06/2017 09:38 Re: NBN Woes, losses and wins [Re: samboz]
bundybear Online   sleepy
Weatherzone Addict

Registered: 28/12/2010
Posts: 2030
Loc: Between Bundy and Gladstone
Originally Posted By: samboz
Locals to scared to change to NBN, most hanging in with ADSL even at slow speeds.

Must say that "grooming" has crossed the mind on occasion CF grin


That is what I am doing. Hanging in there. Hoping for the best.

Grooming has crossed my mind more than once. I still have no idea what I will do if they cut off my adsl.

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#1426750 - 27/06/2017 13:02 Re: NBN Woes, losses and wins [Re: SBT]
ozone doug Offline
Weatherzone Addict

Registered: 06/11/2006
Posts: 1580
Loc: Roma SW QLD Eye to the West...
Had a line fault last week reported it on Sunday morning to Telstra had crossed lines on phone the internet was fine maybe a little slower ,Got asked to answer some questions ,I said OK few basic questions on service said it was OK .Had phone tech after lunch Monday lol. She had been doing NBN roll out and was surprised to be put on this job .Seems like you say something nice you get fast service lol.Could be grooming lol.
_________________________
Cheers Doug. 491 Doug/ uhf ch50 and ch40 When severe weather
BOM Stormspotter G0388 Roma S W Queensland Formerly Redcliffe.
https://www.wunderground.com/personal-weather-station/dashboard?ID=IQUEENSL852

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#1427980 - 14/07/2017 06:26 Re: NBN Woes, losses and wins [Re: SBT]
Mega Offline
Meteorological Motor Mouth

Registered: 03/02/2003
Posts: 6275
Loc: Maryborough, Wide Bay, QLD
NBN pulled their own ad from YouTube:

https://www.kotaku.com.au/2017/07/nbn-pulled-their-own-ad-from-youtube/

LOL, because we all love 600ms ping.

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#1427992 - 14/07/2017 11:09 Re: NBN Woes, losses and wins [Re: Mega]
@_Yasified_shak Offline
Weatherzone Addict

Registered: 07/03/2009
Posts: 4040
Loc: El Arish
I have been off line for 3 weeks thanks to Telstra!
Had no internet, so rang the Phillipino/indian call centre, basically she said yes there is a fault on your line and that they could not do anything and to ring the faults line.....also my "personal deatails" did not match what they had on their system "so i should just pop into my nearest Telstra shop and show them my licence!?" (WTF? i should just toddle 130 ks to a Telstra shop in Cairns to show my licence? nup, not gunna happen.

When i got off the phone the Internet (strangely) was working again....until the next day when it would just not connect.

Rang the Phillipino/indian chop shop again.. was told yes you have a fault, they will come in 2 days to fix it.2 days later a "sub contractor" appeared and i showed him to where the various pits are around our property. He came up to my house about 1/2 an hour later (coughing up a lung and slagging every 30 seconds while he was there) told me the line from the road to the pit was fine, so he will check the pit on the neighbours property.

After about an hour i checked the phone and it was dead, checked again another 1/2 an hour later still dead, so i went to see how he was going.

Lo and behold he is no longer there, thought maybe he went for lunch, so waited another hour, still nothing so thought eff that, and went to the payphone in town to find out what was going on...Rang the Phillipino/indian chop shop again.. only to be told that my fault was now fixed and the case closed! After a quick fire outburst assuring her that it was not fixed, she agreed to test the line, tried 2 tests and claimed that they were fine, the third test she comes back with, "did you leave the phone off the hook when you left the house?" "no i did not, the phone is DEAD!" she then told me that the phone line is coming back with an engaged signal, and that if i want some one to look at the line again it would cost me $130! WTF not likely! after some quick fire abuse and telling her why should i have to pay $130 to fix something that your guys have effed up!

Anyway because it was Friday, no one would be there until Monday to fix it, so make sure that you are at home for their beck and call...

Monday comes an actual Telstra tech turns up, checks the pit and straight away has a chuckle, "oh it would appear old mate must have had a bad day, he wired the exchange wire back on themselves (hence the engaged signal! )

The Tech cuts the wire checks the line and says hmm, the line is still scratchy, leave it with me, it may take me a while. My kids were walking down the road and saw him leave.... a few hours later sill no phone, still no tech, leave it a bit longer...and still the same... AHHH EFFF back down the phone box and Rang the Phillipino/indian chop shop again.. was told by the call centre guy that they did not know what was happening and, will place you on hold, 10 mins later, still don't know, round and round we go, and 1 hour later he informs me someone will be there within 24hrs to fix problem.

24hrs later no one shows. Back down the phone box and Rang the Phillipino/indian chop shop again.. ring them and straight away asked to speak to a supervisor.... 1000 apologies flowed from their back passage, but still they did not know what was going on, she kindly informed me that she would send me a mobile phone in 2 days time to use as a stop gap, to which i kindly informed her mobile phones do not work where i live and we cannot get reception!

Anyway 1 1/2 hours (i was put on hold for 20+ minutes!) later i was told and told "yes someone will be there by Friday to fix the problem, as now it was a much more complex issue and needed a higher level up tech to come and fix the problem.

You can guess what happens next....yep sure enough Friday came and 5pm still no Telstra B@#%^%D had shown, back down the phone box and Rang the Phillipino/indian chop shop AGAIN..

I requested to speak to a supervisor again.....was placed on hold for 10 mins whent thru an endless ringing loop, then was met with a recorded message saying, was your query resolved today? if yes simply hang up, if no stay on the line...5 mins later, thank you for calling Telstra beep,beeep,beeep, Rang again, same shyte got put on hold again, and after 10 mins the witch hung up on me! back again for the 3rd time and this time no one would pick up the phone so after 10 mins, i hung up ant tried AGAIN, this time instead of entering my phone no, i just said faults each time the recorded message came on, and lo and behold i got straight thru! again i asked to speak to a supervisor, Again 1000 apologies flowed from there back passage.

I was then kindly informed that they tried to ring me the previous day and that now they would not be able to make it for another 11 days!!! whaaaaaat!! how in the hell can you ring me when i don't have a working phone? again round the merry go round we go, bang your head against the wall, ďthe issue is so complex that they need a higher again tech, and he can't make it until then....Ē

"As a stop gap though, i can offer you a satellite phone, the Telstra tech will be there on Monday to install it for you" "Bullshyte" was my reply, "Oh,no trust me, he will be there, trust me" again he got some more bulls excrement ... Trust me trust me, blah blah blah he will be there .Another and a half hours of my life wasted in a phone box!

Anyone want to guess what happened next? you got it! Monday came, Monday went not one b^%$#Rd from Telstra showed!

To cut a long story short after 12 phone calls and many, many hours on the phone, they finally fixed the line (3 weeks after reporting it) All he did was switch a dodgy section of cable for another set that was not being used!

Moral of the story Telstra sux! Mobiles are not an option here as we can't get reception, the NBN? hmm that is fixed wireless, neighbours about 500mtrs can get it, they say the internet is ok, but the phone is rubbish as it keeps dropping out all the time (even on sunny days)

_________________________
Why is it in the era of "Time saving" devices, that people are more "Time poor" than ever?

Humans think they are the fabric of society,when they are merely part of the thread.


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#1427996 - 14/07/2017 12:09 Re: NBN Woes, losses and wins [Re: SBT]
ozone doug Offline
Weatherzone Addict

Registered: 06/11/2006
Posts: 1580
Loc: Roma SW QLD Eye to the West...
Man that would have drove me insane .
_________________________
Cheers Doug. 491 Doug/ uhf ch50 and ch40 When severe weather
BOM Stormspotter G0388 Roma S W Queensland Formerly Redcliffe.
https://www.wunderground.com/personal-weather-station/dashboard?ID=IQUEENSL852

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#1428001 - 14/07/2017 14:07 Re: NBN Woes, losses and wins [Re: SBT]
samboz Offline
Weatherzone Addict

Registered: 16/11/2014
Posts: 1588
Loc: Between Maffra & the Mountains...
Can I congratulate you Ys on your patience and tribulation endurance........bstds must go home and chat about the Aussie they led up the garden path that day.

I love the "we tried to ring you to let you know" sort of message, I am convinced that the R hand does not know what the L hand is doing with Telstra.

My other favourite is reporting a ADSL total drop out online as they suggest...........is it to early for a booze....lol... grin
_________________________
Rain 2016 - 753.5mm.
J-173mm F-5mm M-66mm A-32.5mm M-24mm J-88mm J-143mm A-17.5mm S-89.5mm O-53.5mm Nov-61.5mm Dec - 26mm TOTAL 2016 - 779.5MM
Rain 2017. Jan-9.5mm Feb-23mm March-49mm April-40mm May-12mm June-12mm July-9.5mm to 0900 21st

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#1428004 - 14/07/2017 14:57 Re: NBN Woes, losses and wins [Re: samboz]
@_Yasified_shak Offline
Weatherzone Addict

Registered: 07/03/2009
Posts: 4040
Loc: El Arish
Yeah, it is the same as them telling you to go online and look at their website!? ah? hello? no phone line no internet!
I did tell one of the so and so's there that "it is funny how you see all the signs around saying "Telstra, it's how we connect? well Telstra couldn't connect to their own A$#@oles"

I am surprised that he didn't hang up on me! Basically all they do is tell you lies, just tell you want you want to hear, Oh, yes some one will be there within the next 24 hrs, that way it get's you off their hands and you become someone else's problem.

You can hear them typing away as you are talking to them, probably typing silly little Aussie is getting very aggressive, be aware, keep him on hold for longer......flag the number so when he enters it no one picks up.

Yes, it is very frustrating dealing with Telstra ozone doug!
_________________________
Why is it in the era of "Time saving" devices, that people are more "Time poor" than ever?

Humans think they are the fabric of society,when they are merely part of the thread.


Top
#1428278 - 18/07/2017 09:44 Re: NBN Woes, losses and wins [Re: SBT]
ozthunder Offline
Weatherzone Addict

Registered: 23/09/2001
Posts: 2943
Loc: Mt Warrigal, NSW, Australia
NBN AIDS INTERNET PIRATES

and so the headline on the almost full page article in Sydney's Daily Telegraph reads today. Complete with a Game of Thrones picture.

Another Murdoch propaganda piece, pointing indirectly to lost Poxtel revenues.

Well Mr Murdoch Australia's pay TV is riddled with ads, repeats things over and over and costs a ridiculous price compared to most other countries. Fix that and you may get more subscribers.

Nope easier to call in the favours with the Coalition.

Murdoch has been a constant lobbyist with the coalition against FTTH, and has been a factor in our FTTN stuff up. Not to mention buying corroded copper off Telstra for $11B.
_________________________
Michael Thompson
http://ozthunder.com

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#1428363 - 18/07/2017 19:55 Re: NBN Woes, losses and wins [Re: @_Yasified_shak]
Red Watch Offline
Weather Freak

Registered: 14/03/2010
Posts: 275
Loc: Townsville
"You can hear them typing away as you are talking to them, probably typing silly little Aussie is getting very aggressive, be aware, keep him on hold for longer......flag the number so when he enters it no one picks up." Good one Yasi smile

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